Welcome to Carhartts Shop (carharttsshop.com). These Terms and Conditions govern your use of our website and purchases of our tactical gear products. By accessing our site or making a purchase, you agree to comply with these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Authorized Use

Our website is intended for legitimate purchases of tactical gear by professionals including military personnel, law enforcement officers, first responders, and tactical enthusiasts. Any misuse or unauthorized access is prohibited.

1.2 Intellectual Property

All content on this site, including product designs, logos, and text, is the property of Carhartts Shop and protected by intellectual property laws. Unauthorized reproduction or commercial use is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our tactical gear including:

  • BDU uniforms and components (coats, pants, shirts, shorts)
  • OCP uniforms and accessories
  • Combat apparel (pants, shirts)
  • Concealed carry shirts
  • EMS uniforms
  • Specialized tactical pants and jeans

However, slight variations in color or sizing may occur due to monitor differences or manufacturing processes.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue items without notice.

Note for Professionals: Certain items like Concealed Carry Shirts cannot be returned due to specialized modifications (see Section 5).

3. Orders and Payments

3.1 Order Process

By placing an order, you warrant that:

  • All information provided is accurate and complete
  • You are authorized to use the payment method
  • You meet any legal requirements for purchasing tactical gear in your jurisdiction

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are processed securely. We do not store complete payment information on our servers.

3.3 Pricing and Taxes

Prices are in USD. International customers may be subject to customs duties or taxes, which are the customer’s responsibility.

4. Shipping Policy

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information via email.

4.2 Shipping Options

We offer two shipping methods to most global locations (excluding certain Asian and remote regions):

Method Carrier Delivery Time Cost
Standard DHL/FedEx 10-15 business days $12.95 flat rate
Free Shipping EMS 15-25 business days Free for orders $50+

4.3 International Shipping

International customers should account for potential customs delays. For returns, mark packages as “RETURNED GOODS” to avoid customs fees.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

  • In original condition (unworn, unwashed)
  • With all tags attached
  • In original packaging

5.2 Non-Returnable Items

The following cannot be returned for hygiene and security reasons:

  • All Concealed Carry Shirts
  • Custom altered items
  • Items without original tags

5.3 Return Process

  1. Email [email protected] within 15 days with your request
  2. Receive Return Authorization (RMA) and instructions
  3. Ship items to: Carhartts Shop Returns, 2587 Farland Street, Chicago, US 60631

5.4 Refunds

Refunds are issued to the original payment method within 3-5 business days after we receive and inspect the return. Original shipping costs are non-refundable for international orders.

6. User Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining its confidentiality and all activities under it.

6.2 Legal Compliance

You agree to comply with all laws regarding the purchase and use of tactical gear in your jurisdiction.

6.3 Prohibited Conduct

You may not:

  • Use our products for illegal activities
  • Misrepresent your professional status
  • Resell our products without authorization
  • Reverse engineer any products

7. Liability Limitations

7.1 Product Use

While our tactical gear is designed for professional use, Carhartts Shop is not liable for:

  • Improper use of products
  • Consequences of product failure in critical situations
  • Any damages resulting from product use

7.2 Website Operation

We are not liable for temporary website unavailability or technical issues beyond our reasonable control.

Professional Note: Tactical gear should always be inspected before operational use. Report any defects immediately.

8. Privacy and Data Protection

Your privacy is important. Our Privacy Policy details how we collect and protect your data. By using our site, you consent to this data processing.

9. Policy Changes

We may update these Terms to reflect operational improvements. Significant changes will be communicated to our professional clientele. Continued use after changes constitutes acceptance.

10. Contact Information

For questions about these Terms:

Carhartts Shop
2587 Farland Street
Chicago, US 60631
Email: [email protected]
Response Time: Within 24 hours (0600-1800 CST)