Last Updated: [Insert Date]
At Carhartts Shop (“we,” “us,” or “our”), we recognize that our customers—military personnel, law enforcement officers, first responders, and tactical gear professionals—value security and discretion in all aspects of their transactions. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit www.carharttsshop.com (the “Site”).
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Identification Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order.
- Professional Information: For bulk orders, we may collect organization name, unit information, and government/military credentials when applicable.
- Technical Data: IP address, browser type, device information, and operating system for security and analytics purposes.
- Usage Data: Pages visited, time spent on site, and interaction with our products and services.
2. How We Use Your Information
Your information is used with the same precision and care as we design our tactical gear:
- Process and fulfill your orders for tactical apparel and equipment
- Verify your identity for security purposes
- Provide customer support to tactical professionals worldwide
- Improve our product offerings and website functionality
- Comply with legal obligations and prevent fraudulent activities
- Communicate order confirmations, shipping updates, and service announcements
3. Data Sharing and Disclosure
We operate with the discretion expected by our professional clientele:
- Service Providers: We share necessary information with payment processors, shipping carriers, and IT security providers to complete your transactions securely.
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
- Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.
- No Unnecessary Sharing: We do not sell your personal information to third-party marketers.
4. Data Storage and Security
We protect your data with the same rigor as our tactical gear protects its wearers:
- All transactions are secured with 256-bit SSL encryption
- We are PCI-DSS compliant for payment processing
- Credit card data is not stored on our servers after transaction completion
- Regular security audits and vulnerability testing
- Data is stored on secure servers with limited access
5. Your Rights and Choices
As a valued tactical professional, you have the right to:
- Access, correct, or delete your personal information
- Opt-out of marketing communications
- Request a copy of your data in a portable format
- Withdraw consent where applicable
- Lodge complaints with relevant data protection authorities
To exercise these rights, contact our tactical support team at [email protected].
6. Cookies and Tracking Technologies
We use these technologies with the precision of tactical operations:
- Essential Cookies: Required for site functionality and secure checkout
- Analytics Cookies: Help us understand how professionals use our site to improve our offerings
- Preference Cookies: Remember your settings for a better experience
- Advertising Cookies: Used sparingly to show relevant tactical gear promotions
You can manage cookie preferences through your browser settings.
7. International Data Transfers
As we serve tactical professionals globally (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.
8. Children’s Privacy
Our tactical gear is designed for professional use. We do not knowingly collect information from children under 16.
9. Policy Updates
We may update this policy as our operations evolve. Significant changes will be communicated to our professional clientele through email or site notifications.
Contact Us
For any privacy-related concerns or questions, our tactical support team stands ready:
Email: [email protected]
Address: 2587 Farland Street, Chicago, US 60631
